Welcome to the Aravat Digital Academy Privacy Policy page! We value your trust and are committed to protecting your personal information. This page explains in clear terms what data we collect, how we use it, and your rights as a valued learner and visitor.

1. Types of Data We Collect

We collect information to provide an exceptional digital learning experience. This includes:

• Personal Information: Names, email addresses, phone numbers, billing info, and any other data you provide during registration or support interactions.
• Learning Data: Courses enrolled, progress reports, assignment submissions, quizzes, and exam results.
• Account Credentials: Usernames, passwords, and authentication tokens.
• System-Generated Data: IP addresses, device information, browser type, operating system, login timestamps, pages visited, and interaction data.
• Communication Data: Emails, chat messages, feedback, or inquiries submitted through our platform.

2. How We Use Your Information

Your information is used responsibly to ensure quality learning and secure services:

• Delivering courses, updates, and certification upon completion.
• Personalizing your learning experience according to your progress and preferences.
• Processing secure payments and generating invoices/receipts.
• Providing technical support and responding to inquiries promptly.
• Monitoring platform usage to improve performance, interface, and security.
• Protecting against fraud, unauthorized access, or malicious activity.
• Complying with legal requirements and lawful requests from authorities.

3. Data Sharing and Third Parties

We do not sell your personal information. Data may be shared only with trusted service providers under strict security protocols:

• Payment processors to handle course fees securely.
• Technical partners for hosting, analytics, or maintenance.
• Law enforcement or government agencies when legally required.

4. Cookies and Tracking

We use cookies and similar tools to improve your experience, analyze usage patterns, and maintain account security.

5. Retention of Data

Data is kept only as long as necessary to provide services or comply with legal obligations. Once no longer required, it is securely deleted or anonymized.

6. Your Rights

You have rights regarding your personal information:

• Access and receive a copy of your data.
• Request correction or update of inaccurate data.
• Request deletion where legally applicable.
• Withdraw consent for specific data processing.
• Object to marketing or analytics data usage.

7. Security Measures

We deploy strong security protocols including:

• Encryption of sensitive data in transit and at rest.
• Secure servers and firewalls.
• Restricted access to authorized personnel only.
• Regular system audits and security updates.

8. Children’s Privacy

Our services target learners above 13 years old. We do not knowingly collect data from children under 13. Parents may request deletion if such data is collected inadvertently.

9. Updates to Privacy Policy

We may update this policy periodically. Continued use of our services implies acceptance of the latest version. Users are encouraged to review it regularly.

10. Contact Us

Questions or concerns regarding your data can be directed to:
Email: learn@aravat.online
Phone: +254 798 415 964